Terms of service

 

Last Updated: 28 June 2025

Overview

Welcome to Saronsberg Cellar!

The terms “we,” “us,” and “our” refer to Saronsberg Cellar.
These Terms of Service govern your access to and use of our website and online store, operated via Shopify, and any associated features, content, services, and tools (collectively, the “Services”).

By accessing or using our Services, you agree to these Terms of Service and our Privacy Policy.

If you do not agree, please do not use our Services.

Access & Eligibility

  • You must be at least 18 years old or of legal drinking age in your country of residence.
  • You are responsible for maintaining accurate account information and safeguarding your login credentials.

Products & Descriptions

  • We make every effort to accurately display product images, descriptions, and pricing.
  • We cannot guarantee that your device’s display will accurately reflect product colours or details.
  • Product availability and specifications are subject to change without notice.

Orders

  • All orders are subject to acceptance and availability.
  • Orders are only confirmed once payment is processed and confirmation is issued.
  • Purchases are for personal, non-commercial use only.
  • Our Refund Policy applies to all returns or exchanges.

Prices & Payments

  • Prices may change without notice.
  • All prices are listed in ZAR and exclude taxes, duties, or shipping fees unless otherwise stated.
  • You agree to provide complete and accurate billing and payment details.
  • Payments are securely processed via Shopify.

Shipping & Delivery

  • Shipping times are estimates and not guaranteed.
  • Risk of loss and ownership transfers to you once the order is handed to the courier.
  • Please review our Shipping Policy for further details.

Intellectual Property

  • All content (logos, text, images, trademarks) is the property of Saronsberg Cellar or its licensors.
  • No content may be copied, reproduced, modified, or used commercially without written permission.

Third-Party Tools & Links

  • We may offer access to third-party tools and links.
  • These are provided “as is,” without endorsement or warranty.
  • We are not responsible for any third-party content or services.

Relationship with Shopify

  • Our store is powered by Shopify.
  • All transactions are between you and Saronsberg Cellar.
  • Shopify is not responsible for customer service, refunds, or disputes.

Privacy Policy

  • All personal information is processed in according to our Privacy Policy.
  • Shopify and other marketing platforms may collect additional data, as outlined in their own policies.

Feedback & Submissions

  • Any suggestions or user-generated content you submit may be used without restriction or compensation.
  • You grant Saronsberg Cellar a perpetual, worldwide licence to use such content.

Errors & Omissions

We reserve the right to correct inaccuracies or omissions, including pricing or availability, at any time, even after an order is placed.

Prohibited Uses

You may not:

  • Use our Services for illegal activity
  • Send harmful code
  • Spam or infringe on intellectual property

We may suspend your account for any violations.

Termination

  • We may suspend or terminate access to our Services at any time without prior notice.
  • Certain provisions will survive termination, including intellectual property, liability, and governing law.

Disclaimers & Limitation of Liability

  • Services and products are provided “as is.”
  • We do not guarantee uninterrupted or error-free access.
  • Saronsberg Cellar shall not be liable for any indirect or consequential damages.

Indemnification

You agree to indemnify and hold harmless Saronsberg Cellar, Shopify, and affiliates from any claims resulting from your breach of these Terms or use of the Services.

Severability

If any part of these Terms is found unlawful or unenforceable, the remaining provisions will remain in full effect.

Entire Agreement

These Terms, along with our Privacy Policy and related documents, form the entire agreement between you and Saronsberg Cellar.

Assignment

  • You may not assign these Terms without our written consent.
  • We may assign or transfer them at any time without restriction.

Governing Law

  • These Terms are governed by South African law.
  • You consent to the jurisdiction of courts located in the Western Cape.

Changes to Terms

We reserve the right to update or replace these Terms at any time. Continued use of the Services constitutes acceptance of the changes.

Contact Information

For questions regarding these Terms, contact:

Saronsberg Cellar (Pty) Ltd
Waveren Road
Tulbagh, Western Cape 6820
South Africa

info@saronsberg.com
+27 23 230 0707

Company Registration: 2003/007907/07
VAT No: 4840208203